Frequently asked questions

Short answers to the questions families ask us most.

Who can join?

Practising and practising-to-be Muslims looking for marriage, and their families. Parents, siblings and guardians can register a profile on behalf of a son, daughter or ward.

Is my name or phone number shown publicly?

No. Profiles are shown by number, like in our WhatsApp group. Names, parents' names and phone numbers are never shown publicly. Contact details are only shared with a family after you accept their interest, and only if you chose to share them.

What can I see for free?

Anyone can browse profile summaries: age, height, education, work and location. With a membership you can read full profiles, including family background and expectations, and express interest.

What happens when someone is interested in my profile?

We email you. You look at their profile and accept or decline. If you accept, you can message each other on the platform (with your wali copied in if you like), or, if you prefer, our team makes the introduction for you.

Do you check profiles?

Yes. A member of our team reads every profile before it goes live, and again if key details change. Members can report anything that does not feel right, and we act on every report.

Are photos required?

No. Photos are optional and always blurred for other members until you accept their interest. Many families prefer to share photos privately once they've spoken.

How do I pay?

By card through Stripe (Apple Pay and Google Pay work too) or by bank transfer. Memberships are one-off payments for a set period. Nothing renews automatically.

Can I pause or delete my profile?

Any time, from "My profiles". Pausing hides it straight away. Deleting your account erases your personal details, and you can download a copy of your data first.

Still unsure? Contact our team and we'll reply as soon as we can.