Safety & privacy

Families trust us with sensitive information. Here is exactly how we look after it, and how you can stay safe.

How we protect your information

Profiles are shown by number. Names and parents' names are never shown to other members.
Encrypted at rest. Names, phone numbers, emails and messages are encrypted in our database.
Contact details on your terms. They are only released to a family whose interest you accept, and only if you chose to share them.
Private photos. Photos are re-saved without location data, kept off public servers, and blurred until you accept an interest.
An audit trail. Every time a team member opens private details, it is logged. Every contact reveal is recorded too.
Not on Google. Profile pages are hidden from search engines.

Involve your wali or family from the first conversation. You can copy them in on messages automatically.
Never send money or bank details to anyone you meet through the service. We will never ask for this outside our payment page.
Meet in public places with family present.
If something doesn't feel right, use "Report" on the profile or message. Reports are confidential and reviewed by our team.

You can download everything we hold about you, or delete your account, at any time from Settings → Privacy & data. See our privacy policy for full details.