Privacy policy

Who we are

British Muslim Matrimonial ("we") is the data controller for personal information you give us through this website. Contact us at our contact page with any privacy question.

What we collect

• Account details: name, email, phone number and password (stored as a one-way hash).
• Profile details you choose to give: date of birth, height, education, work, family background, expectations, optional photos, and the names and contact details of the person managing the profile and, optionally, a wali.
• Special category data: profiles reveal religious belief and may include health information (for example a disability) or ethnicity. We process this only with your explicit consent, which you give when you submit a profile and can withdraw at any time by deleting the profile.
• Activity: interests sent and received, messages, profile views, and payments (we never see or store full card numbers).

Why we use it

• To run the matrimonial service you signed up for (contract).
• To review profiles, prevent fraud and keep members safe (legitimate interests).
• To meet legal and accounting obligations (legal obligation).
• To send optional updates, only if you opt in (consent).

Who sees it

Other members see profiles by number only, as described on our Safety page. Our team sees full details to review profiles and make introductions, and every view of private details is logged. We use trusted processors for payments (Stripe), email delivery and hosting, under contracts that protect your data. We never sell your data.

How long we keep it

Your data is kept while your account is open. When you delete your account we erase your personal details straight away. Payment records are kept for 6 years for tax purposes.

We delete the following automatically:

• profile-view logs, after 12 months;
• messages sent through the contact form, 12 months after we have dealt with them;
• our internal activity log, after 24 months;
• accounts whose email address was never confirmed, after 30 days;
• notifications you have read, after 90 days.

Your rights

You can access, correct, download or delete your data, and object to or restrict how we use it. Most of this can be done yourself in Settings → Privacy & data. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We only use essential cookies: to keep you signed in, protect forms from forgery, remember your light or dark theme, and record the choice you made on the cookie notice. We do not use advertising or tracking cookies. You can reopen the notice at any time from “Cookie settings” at the foot of every page.